Is there a minimum order?
If you need a single Goodie Bag, we will send you a single Goodie Bag. There is no minimum order.

How long before the party should I order my Goodie Bags?
Ideally, 10 business days to ensure they arrive in lots of time, but it varies from 4-10 business days by location. For more information, check out the shipping times on our Shipping page.

I’m in a hurry, can you rush an order?
Absolutely! Orders are processed within 48 hours of purchase. Xpress and Priority shipping choices and associated costs are available at checkout. If you need something sooner please Contact us to discuss your needs and we’ll do our best to help. If you are in southern Vancouver Island we may have more options for you.

What payment options are available to me?
We accept PayPal, Visa, Mastercard, American Express debit and credit cards, Apple pay and Google pay.

Why do I get an error when I enter in my credit card?

Your billing address must match the address your credit card company has on file. This can be different than your shipping address, especially if you have recently moved. If you are still having issues, please Contact us.

Is tax included?
No, taxes are based on the shipping destination and will reflect the the provincial tax you are shipping to. This amount will be calculated and added to your total at Checkout. 

How do I enter my discount code/coupon code?
On our Checkout page, there is a window where you can enter your code. Your order will automatically be recalculated. It’s that easy!

Can I mix and match different Goodie Bags into a single order?
Absolutely!! We understand that party guests range in gender and age, and so can the party favours. It’s one of the great things about The Goodie Bags - 1 of those, 6 of that, and 3 of the other bags? No problem, order any mix in any quantity you like. Give them Bags they will love without the leftover bits you’ll need to try and fit into bags next year.

Can I add, delete or substitute an item to/from a Goodie Bag?
Why, yes you can! Start with a Goodie Bag that suits your party guests best, Contact us by email or phone with your request and we'll go from there. Prices will vary.

Can a Goodie Bag be designed specifically for my child?
Our kids are definitely unique, and we understand wanting the perfect fit for your child. We can customize bags, or come up with something completely new for you. These options may require additional time to put together for you, so please Contact us a soon as possible to discuss them.

Someone at my party has a food allergy - are your candies OK for them?
The safety of your children is of utmost importance to us, so please Contact us directly if you have ingredient or allergen concerns to ensure we have the best option for your Bags.
Ingredients listed on our website are correct to the best of our knowledge at the time of posting, based on information from the manufacturer. While the confectionery items used in our Bags may be free of allergens by ingredient, they are made in facilities that process peanuts, dairy, soy, wheat, and other known allergens.